Paid £1200 for laser hair removal that didn’t work. Explained throughout the process that it wasn’t working and was told it was my fault that I must have hormonal imbalances — which I don’t. Found some of the staff very condescending! Save your money, don’t be conned! I was told they could guarantee 80% hair reduction, then when I told them it wasn’t working they said that everyone’s results vary! Disgraceful service.