Lifestyle Home Improvements

Can anyone help? My mother has had a kitchen fitted by Lifestyle Imp Ltd last May and was very happy with the kitchen although took awhile to sort some minor issues. She now has a broken tap and cannot get this repaired. She has contacted 0191 4 141 291 as per after sales letter and arranged a tradesman to repair this but never turned up. She has tried the number again (and I have to) but just has engaged tone continually. She has written a letter but not received a response and I have sent an email but have received a delivery failure. In addition, have attempted to Google the company but get an error message.
Has the company gone into administration?
Finally, how does she stand if they aren’t fulfilling their obligations (i.e. repairs) and the kitchen is on finance?
Any advice/​help would be appreciated
Thanks

Looks like I may have been fortunate to not have had any work done by this company
My gripe is with their constant sales calls.
I have TPS, I’ve had it for 10 years or so. I check that it’s still current.
I always fill in the box on the voting form to stop the council selling my data.
None of this makes any difference.
I’ve complained to TPS twice now about these and they seem ineffective.
A lady from this company called me today, very polite she was too.
When I mentioned TPS she said that Lifestyle gets their data from a market research company and so are not responsible. It’s all a load of b******s and they know it.
I’m going to start recording the calls and bill them for my time as this guy did;

Salesman talks a good talk! Promises the earth but delivers, well, a nightmare from start to finish! Worktops that we ordered discontinued, asked to ‘just pick another one’ on the spot. Delivered the wrong doors, tried to fob us off with a cheap extractor that looked like something from a crematorium! Faulty goods which 3 months later still have not been replaced. We had to make our own handle for the wine cooler coz they couldn’t get one (but they have promised to send a cheque for the £40) Sub contracted tradesmen, some with a bad attitude, most of which would just shrug their shoulders like they have heard it all before. Customer services team, head of which is the owners father who hasn’t got a clue, are never there. All round bad experience, please take my advice and avoid this company like the plague, they are BAD NEWS. The worst thing is they are now being investigated by Barclays as they have a satisfaction note signed by me, releasing the £20,000 WHICH I DID NOT SIGN!!! Con men get rumbled eventually, I predict that Lifestyle Home Improvements won’t be around for much longer, I only wish I had researched the company instead of listening to the smooth talking salesman and signing after 6 hours of pressure.

DAWorrall DAWorrall This Company contacted my Mother in Law (80 yeears old) last year and took cash from her. I fought with them to get the money back This was a cold call and she was offered a Kichen she had never seen. I eventually got the money back and the managing director assured me he would not contact my mother in law again unless through me. I cannot believe but they have again been in touch and my mother in law has been pressured into another kitchen which is being fitted next week. I have tried to contact this Company and this number just rings and rings with no option to leave a message very very distressing!!!
She has now signed an agreement that she does not understand believing everything the salesman told her. If anything happens to my mother in law because of the distress this has caused I will hold LifeStyle responsible. I’m going to the POLICE and the Chronicle to prevent other elderly people being taken in Furious!!!

Lifestyle Home Improvement’s are an all-​round brilliant company.
After reading a few bad review’s i was hesitant at first, but then hearing so many good things about them i decided to use them to fit my kitchen.
I am glad i used lifestyle as from start to finish they were outstanding, I called them and the same day a guy came out and measured my kitchen, told me what i can and cant do with space, advised on what would work best for my property and budget. I didn’t feel pressured once, i felt the guy knew exactly what he was doing and was very knowledgeable when it came for him to answer any question’s.
As for the price, i feel i have a good quality product at a competitive price.
The workmen who fitted my kitchen were very professional, tidy and done a excellent job.
The after sales service was impeccable, i had to make a few calls to lifestyle with regards to my order and they dealt with them asap, made me feel like i was priority.
All in all Lifestyle are a good company and i will use them for other home improvements again in the future.

This company took one look at my elderly mother and smiled a wicked smile that cost well over £5k, not only did they promise her the earth but also charged her it, for what i can only say is a very cheap and poorly fitted kitchen. they left holes in her walls from badly fitted electrical sockets that i might add are not even straight. the skip that was included in the price never showed leaving her with her old kitchen sprawled over her front garden for her to fall over. the website does not exist and any emails fail to send. customer service is nothing more than a answer phone. AVOID

Do not get a kitchen from these if you require a good job done.
I lost £10,000 on a kitchen by these and it was terrible and never rectified and still waiting to take them to court.
DO NOT GIVE THEM ANY WORK TO DO! THIS IS TO STOP OTHER PEOPLE FALLING INTO A TRAP!!!