Print Smarter

AVOID. I have used Printsmarter for 4 years now with a repeat order of business cards and my most recent interaction was abysmal. My order was ignored for over a week — They don’t answer the phone, their website chat service is ignored and they respond to emails only when they feel like it. They blamed their billing system. I made payment over the phone. They took £650! not the £65 they were supposed to. I had quite the job trying to get my money back. They said they would refund it straight away but didn’t. About 2 weeks later I finally had the money back but no business cards… I went through the laborious process in trying to get in touch with them. They kept saying they sent them a week ago. Spoke with them today after calling about 10 times and was told that the courier tried to deliver it twice unsuccessfully. I work from home. No-​one came and no-​one left any confirmation that they have been. They have now decided that they will not deliver my business cards at all as they feel my telephone manner is inappropriate. DON’T USE THEM.