Reiss

I rarely shop in this store as if i’m being honest the clothes never seem to suit or fit my body shape and I don’t think I’m that out of the ordinary!
However, after searching high and low for the perfect dress to wear to a black tie evening I thought it was worth a try.
As soon as I entered the shop, the perfect dress was staring me right in the face. The layout of the store puts every item on show and I was overcome with the high level of customer service.
I was immediately given the option to put the items I had selected into a changing room while I continue to browse, when I arrived at the changing room I was shown right in to my fitting room and offered a pair of shoes to try with the dress. And then, after putting the item on hold for the rest of the day (just in case another sotre delivered the perfect dress) I returned and was instantly greeted with the staff not only rememberng my name but the exact dress and shoes that I had originally tried on.
Don’t get me wrong, I like my designer high street stores and some of this should come naturally but I generally find that this level of service is pretty hit and miss in Bristol so I was genuinely pleased with the service I had received on a busy Saturday.

This is another lovely shop in the chain. I’ve only given it 3 stars because so far it is not as good as the branch on Park Street, in my opinion, that is. It’s a very grand place and the focus is on clothes for going out in. The other shop has more of a balance and that’s one reason why I prefer the other shop. However, if you are looking for beautiful clothes to make a special evening even more special, this would be a lovely place to come to. The staff is very friendly and helpful — happy to source items from other stores for you. Wish they didn’t look so scared when you walk in, it gives the impression that they are not doing as well as they might be. I do think that Reiss caters more for the ‘up and down’ girl, rather than the shapely but nevertheless you can still find beautiful clothes there.