Trotman & Sons

Trotmans has changed hands since the two previous reviews, to it’s detriment. I had the worst shopping experience I’ve ever had and will never set foot in that place again. The owner completely ignored my questions because he was fixated on my partner (whom he was convinced was about to rob him blind) When I became tired of his obnoxious behaviour I told him so and left. Then, his manner became aggressive to the point of raising his voice so bystanders would hear «I have CCTV! Anything that’s been taken will be on camera!».O.K, my partner has looked tidier (he’d been up most of the night painting, hadn’t shaved and was wearing scruffy decorating clothes) but so what! I took my custom to BuildBase up the road which was the polar oppisate. Im renovating a house and Trotmans has lost a fair amount of cash because of his disgusting attitude. There is no option to give 0 or minus stars. I begrudge even giving 1. Do not go there unless your shoes are well heeled and polished and your clothes are clean and crisply laundered-​as nasty, snap judgements WILL be made. I returned to Buildbase the other day and they even remembered me from first visit-​helpful, friendly and definitely loads cheaper with a wider variety of stock than dingey Trotmans.(who should probably put this sign by the door «dress code: NO TRAINERS ALLOWED»!)B.T.W-Trotmans didn’t have the latch that I needed, Buildbase? Of course!

Trotmans is a very handy shop if you live in Calne and can’t/ don’t want to travel further afield. As well as the hardware items mentioned in other reviews they also sell a good range of bedding plants and young vegetable plants at reasonable prices. For example, tomatoes, sweetcorn, brasicas, onions etc. Worth a visit.

If you are in the middle of diy and realise you are missing one vital screw or nail or washer then you can bank on Trotmans having it or being able to point you in the right direction. The staff are fantastic and even if you can’t find what you’re looking for they know their little shop so well that they can lay hands on it with no trouble. Trotmans is invaluable and most of the time you can avoid having to trawl all the way to chippenham to visit a larger diy store.