CPS Homes

CPS are crooks. Plain and simple.
I’m not really in the business of 1 starring companies. I mean, on my recommendation, people may start boycotting businesses completely thus affecting peoples livelihoods and unless they thoroughly deserve it, that’s not a fair thing to do to someone.
CPS deserve it.
Someone mentioned that CPS don’t want to rent their places out or get paid. I’d say that’s half true. They’d like to get paid, but do as little work as possible. Long story short: when trying to rent a house, Barbara Rees called the landlord on our behalf. He said the property was run by CPS. We went to CPS and paid £260 in agency fees before getting a contract (Barbara Rees were the people who showed us the property, CPS had literally done nothing but take our money by this point). Then CPS told us the landlord was mistaken, and Barbara Rees was handling that property. Annoying, but fine. Could we have our money back to go pay Barbara Rees?
«No.»
I’m sorry, what? Apparently by meeting with them and using their card service to pay them the money, we had taken up enough time to warrant an agency fee. Five minutes of their time which was spent taking our money was enough to warrant £260. We were literally paying them for the privilege of paying them. We went back to Barbara Rees and explained the situation, and they attempted to get the money back as best they could. No avail. CPS weren’t budging. That £260 was theirs and they’d undoubtedly already spent it on jet-​skis and fancy French wines.
So yes, CPS deserve every bad review they get and simply put, they should not be used by anyone no matter how desperate the circumstances. DODGE THIS BULLET, STUDENTS OF CARDIFF.

My sentiments exactly. CPS really doesn’t seem to want rent there places out and get paid.
Very similar thing happened to me, got shown around with a friend the absolute scummiest places they could offer. All this with no irony what so ever. Again I have been in since and they say they never have anything, even though there are hundreds of places advertised in their area on their site. I really fins them arrogant unhelpful and like most Estate agents I’ve come in contact with here, uncaring.

The impression I got from CPS when I was looking for a flat to rent was that they didn’t think I was serious. I arranged an appointment to see a few places and when we turned up for the viewings then had sent out a lady who hadn’t been working there for very long and was totally clueless, she only had keys for one place and then proceeded to tell us how it had been broken into the week before.
I thought it might just be an unfortunate experience but when I tried to contact them after that, they repeatedly ignored what I was asking them for and tried to fob us off with rubbish.
(since originally writing this review CPS have been in contact with me– they are obviously taking complaints seriously and customer service is important to them. I will give them another go)