Martyn Prowel Solicitors

Please avoid at all costs. I completely agree with Paul Runacres. This was a very stressful process for conveyancing. I lodged a formal complaint as the service was so bad. They gave me some money back as a result but that didn’t compensate for the actual extra cost or stress and strain they caused me. Yes they are friendly but I have friends, I want an efficient conveyancing process that doesn’t lead me to miss my completion date. I will definitely not go back to them for conveyancing the next time I move property.

In the conveyancing section of their website they claim; We understand that the conveyancing process can be a very stressful one and we aim to help take the pressure off you.
This could not be further from the truth. They have done nothing but add stress and hassle to the process. Having decided to sit on house details for 6 weeks they then sent through enquiries 7 days before agreed exchange of contracts. If this in not enough, when their enquiries were dealt with within 10 business hours they then claimed they were too busy to even look at the reply until the afternoon of the proposed exchange. Add to this completely ignoring most correspondance by phone and email and you have a simply terrible experience that sits between complete incompetence and actual professional neglect.

Fantastic for conveyancing especially if you are local as they are happy for you to go in and deal with them face to face — we found their quote to be highly competitive and they kept us informed at every step of the sales process which as first time buyers was reassuring! All the staff are really friendly and dont mind if you phone to ask questions etc. I would definately use them again when I move!