The reception staff were very helpful and friendly. The waiting area is lovely with a massive LCD tv to watch while you wait to have tyres etc fitted. Also a range of magazines and leather chairs. The prices are the lowest in town here and the quality of the work is very good too! The only downside is the very young tyre fitters, a young boy took my car, when i got it back all the windows were down and the stereo was on with music on very loud!