Pets At Home

Gotta love this place. It’s great. I love walking around here. Gotta get some doggie chocolates for the Max and the yoga puppy Yummy. I always love coming on here to have a look about. The staff are always happy and knowledgeable. They even like to help and show you where so etching is. If you can’t find what you want just ask. When you get to the checkout they always ask did you find everything you needed. If you didn’t. Just ask. They’ll go get it or show you where it’s at. Their pets for sale in here are always well cared for and looked after. You can see and feel that they’re happy. They have a good range of everything and if they don’t know the answer to a question they will find out for you. It’s a great place even if you’re not buying the little kids love it.

I went to this particular store with my mother-​in-​law to browse and see what rabbits they had in. As I was looking at the rabbits we were approached by a saleswoman, by the name of Sam. I can honeslty say that Sam gave us the BEST customer service that I have ever encountered from such a big corp business. Not only did I leave with an adorable 8 wk old rabbit (which 2 staff members gave a free– quick medical examination), I left knowing that I can always contact the store with any questions/​concerns that I might have. Thank you for all your help.
Kind Regards,
Brooke Hawkins

Great shop, friendly and knowledgeable staff. Our chocolate Labrador Louie loves to go shopping there!!!

Great pet shop, very friendly and helpfull staff

Nice and local for me and so has often been the place in which our pets have been acquired from. First and Foremost, you can take your dog into the store. Which for a pet store makes a lot of sense. It also means that they can help you choose which toys and treats to buy them. And there are plenty to choose from! Parking is no problem, there are hundreds of spaces in the complex. Every pet is catered for, and you’ll find plenty of bunnies, guinea pigs, hamsters and fish to choose from if you are looking to buy! I recently received a free measuring cup when we purchased some guinea pig food which put a smile on my face. Good place for your pets everyday needs. Recommended.

Located on the Greyhound Retail Park, this branch of the large pet superstore has hugely helpful trained staff that undertake extra training through the local university, the University of Chester. They sell small animals and reptile and all things you need to look after your pet and make your life easier such as dog and cat travel crates, leads and collars, feeding items, bedding, clothing, toys and food. Their own new range of canned dog food is particularly good and really well priced. I make a special journey there from work every fortnight to pick it up — a few more treats for my dog!