D & J Henry

Hi, my story: I sent my laptop in for repair as the fan was not working;
it came back with the lid at the bottom of the laptop– where the fan is– not
screwed in properly causing the fan lid to bend out and make the fan make a
weird noise when in use. Also, two of the keys came back slanted at an angle
which made a new gift look old and second hand. I had decided to send the
laptop back to D & J Henry for repair of the 2 problems as I thought maybe
it was a mistake by them which would never reoccur. After numerous calls to chase up the repair and the progress
for the second time, i had received the laptop without the original boxed
packaging i had put it in to be sent to repair which could have damaged my
laptop in the process of delivering it back to Argos. Also, a key with the
slanted problem came back chipped and so the problem of it being slanted was
not fixed. Also, the screws on the lid for the fan was drilled in too much the
work looked nowhere near professional and it makes my laptop look horrible and
not mine. Also, when using the 2 buttons beneath the mouse area, the buttons
are loose and make a weird noise when pressed which they did not before repair.
I am very dissatisfied and recommend YOU DO NOTSEND YOUR
electronics to them !!! They come back DAMAGED and EVEN MORE PROBLEMATIC.
Please please please, do not make the mistake we did and please send on our
stories to those who purchased a laptop from Argos as their repair company is
D& J Henry!!!