Heathrow Gatwick Transfers

We scheduled a ride from Heathrow to Southampton with
over a month in advance. They called once the day before our flight to confirm and once the morning of our flight.
But, we waited and waited at Heathrow Terminal 5 at the correct time and the driver never showed up. We received no email, phone call, text message, or anything to let us know he would be late.
After 45 minutes, we called their office and the girl on the phone took a VERY long time to finally come back and tell us that «he will be there in 5 minutes». This was a bold face lie !
Over 30 minutes later, a driver finally showed up. No sign with our name on it. No apologies. He said that they just contacted him to come pick someone up. He did have our name and phone number, so he was the right driver.
Terrible service !! I strongly recommend you find someone else. We were 2.5 hours late.

I booked a car from Heathrow to Gatwick for 7:15am.
My flight was supposed to land at 6:50 but was 25 min late.
I was out at 7:35 and no car was waiting.
I called the company and was informed that the driver is coming into the parking lot now as he did not think I would be out so soon.
As I had a tight connection — I ran to take a regular taxi which ended up costing me twice.
Unreliable!!!

Fast and reliable service, i used for lhr to gatwick