DW Food to Go

I’ve been to both this DW Food to Go as well as the one in the Cwmbran Shopping Centre. I do have a slight preference for the one in the town centre, but I can’t say I was extremely delighted when I found a Doug Willis takeaway on the way to work!
Atmosphere:
This spot is purely for takeaway, with no spaces to sit down, so keep that in mind if planning a visit. Other than that, the location is quite clean and well maintained. It’s far less busy than the one in the town centre, so it’s a lot less of a hectic atmosphere.
Customer Service:
Like I said, a lot less busy than the town centre takeaway and because of that I find the customer service a lot more easy going. When I was ordering back in the town centre, there was a bit of a queue of customers behind me so I felt really pressured in making every decision immediately instead of getting a chance to ask questions or figure out my options (such as what cut of meat I wanted, if I wanted mint sauce with my lamb, etc.).
Food:
The one reason why it gets 1 less star than the town centre branch. There just wasn’t much of a variety on show! My only options were getting a baguette or a breakfast scramble dish. In contrast with the town centre branch with a variety of stews, roasts, and other goodies where you’ll be struggling to decide, it didn’t take long for me to work out that I’ll probably go with Option A out of my only 2 and went for a baguette.
I opted for a lamb baguette with stuffing and mint sauce. Absolutely divine — as expected from Doug Willis!
I do understand that if there’s less customers, there would be less turnover of food so they wouldn’t really want to overcook. However, it’s still a bit disappointing to have so few options on hand! Regardless, I’m happy with baguettes and would in no way be opposed to coming back.