Good, old-fashioned customer service. That’s the sort of thing people like to say when complimenting a business on its approach, but to be honest these guys transcend anything I’ve heard about the good old days. If bending over backwards to help were literal rather than metaphorical, these guys would be able to lick the backs of their own heels I’ve shopped here many times, almost always for something I don’t know the first thing about other than that I need one, and the staff have been unfailingly helpful. They have an impressive selection of auto accessories in stock considering the size of the store and are always willing to get hold of stuff they don’t have right now. The downside — if you can call it that — is that the prices aren’t as low as you’ll find in pile-it-high-sell-it-cheap shops where the staff don’t know anything. Likewise, you’ll save money ordering things online. But tell me this: faced with a customer who has just spent seven quid on a new headlight bulb, how many store managers would spend THIRTYMINUTES fitting it for them, free of charge? I’ve met exactly one, and he works at Motorworld in Dursley. Long may you prosper, folks.