This place is really run down with a poor selection of stock.(Burton, Dorothy Perkins) *yawn* On the first floor there is a coffee shop and on the upper ground floor there is a disgusting restaurant selling mouldy food. Staff are also very unkind. Toilets are out of reach, up 3 flights of steep and unmarked steps. Once you get to them they are locked by a code. The shop is often in a state of disrepair with broken lifts and escalators. If I owned the company I would give this store(along with the Glasgow and Belfast ones) a huge makeover. The building is one of Edinburgh’s worst from the outside and really spoils the skyline.
Deborah M.
Rating des Ortes: 1 Edinburgh, United Kingdom
This review is for the café on the ground floor at the rear that fronts onto Rose Street. I am here to advise you to never, ever, in all of your long-legged life, buy food and eat it here. It’s that bad. We ordered fish and chips and they were cold and composed of mostly skin with a little bit of cold, rubbery fish attached. The potatoes were also cold. The peas were cold. Getting an impression yet? It was also really cold in the café as the temps were low on the day we visited and the doors to the place opened and closed right onto the street, causing the place to be like unto a fridge. So yeah, don’t eat here. You’ll be out £14.50 with the drinks and you won’t be able to eat it.
Tanya L.
Rating des Ortes: 1 Edinburgh, United Kingdom
I have been really disappointed in BHS. Feeling that it was a big-name high street department store that could be a bit outdated and geared towards an older crowd, I only decided to try BHS when I was lured by a great Groupon deal. The deal was actually for online purchases with BHS. After the Groupon code didn’t work after several tries on the last night of the deal, I was forced to have to go through the customer service team to resolve the issue. They said I should purchase the items I wanted but could not get any sale prices, which seemed very cheap and cheaky, too, since the sales would have been applied if their code had worked in their system as it was supposed to. I visited the store on Princes St several times to check out and try on clothes but they all just seemed to odd, dowdy, or frumpy. I ended up deciding on getting some basic tights and some leather gloves as a last resort since I didn’t see anything else that interested me. After ordering them online and being told they were in stock, the gloves weren’t in stock a week later when hey decided to fill my order. I visited the store to pick up the tights and noticed that, low and behold, there were hundreds of leather gloves even though they were supposedly out of stock. I reordered with a different size and then it worked. When I picked them up, the ones I was given weren’t looking in top shape so I found better ones and had them switched out. I am still waiting to be refunded the money for these things I was told I’d be refunded for and had spent way too much time on trying to fulfill the orders and get my money back. Staff haven’t been very friendly either in store or online and the phone number listed on the bottom of their emails doesn’t work, nor did the number I found online. I don’t think they provide a very good service or very good products and I won’t be shopping here again.
Review
Rating des Ortes: 1 Edinburgh, United Kingdom
Where to have a breakfast in the New Town? Don’t have it at the BHS restaurant on Rose Street! They advertise breakfasts at £1.99 but you must buy a drink. The drink is £2.55! Totally unacceptable sharp practice. On top of all that they did not have any eggs ready to serve and the bacon was overdone. A total waste of money made worse by the dreary restaurant itself. Functional and dull. Even the toilets are out of easy reach up a steep staircase. The one star is only due to the sympathetic staff who were serving. Go anywhere else if you are hungry! Very unimpresseed!
Catriona C.
Rating des Ortes: 2 Penicuik, United Kingdom
Yeay for the ‘go into one store get 4 options’ in the shape of BHS, Dorothy Perkins, Evans and Wallis… perhaps more but I didn’t see them. I also didn’t buy anything, just used the bathroom. I would have stopped to browse for longer but the searing desert heat… wait a moment, I was still in Edinburgh, right? What the hell was going on with the insane temperatures? Come to think of it, this place has been set to ‘roast’ on the temperature gauge for years. I can’t handle the heat, so I leapt out of the frying pan.
Emily T.
Rating des Ortes: 4 Edinburgh, United Kingdom
Edinburgh doesn’t have a Primark, and the Matalan’s are miles outside the centre, so BHS is the one-stop-shop for students looking for nice staple items for fancy dress or for anything your heart desires! SAying that, they have a good selection of jumpers, underwear and general clothes… mainly staple items but still, everyone needs a pink t-shirt, right? The price is cheap, but not really cheap. It’s worth a look though
Amy G.
Rating des Ortes: 3 Edinburgh, United Kingdom
When I was growing up, I always knew Christmas was coming because BHS would have there huge Christmas section. I would spend ages wandering around picking out presents for myself, most of which I never got. BHS still get this Christmas section, but they still sell the same crap they sold 10 years ago. I find BHS so boring and stuck in 1990. I guess that is why Sir Phil has started selling some of the premises off to Primark knowing he can’t compete with the cheap prices. However this BHS has improved recently by the addition of other Arcadia outlets such as Dorothy Perkins, Burtons and Wallis. I don’t shop in these outlets buy my mam does and this makes her happy, so I think it is a good thing. There is often 20% off and such like so if you are eyeing something up(doubtful, but you might be) wait until one of these weekends roll by.
Eleanor M.
Rating des Ortes: 4 Glasgow, United Kingdom
Good old BHS, it’s been a staple on the high street for goodness knows how long. My mum used to drag me to this particular branch every January when I was younger to see what she could find in the sales. It wasn’t exactly exciting for me and I never really appreciated BHS up until I lived in my own flat and I had no idea where to buy bedding. My mum suggested BHS and boy was she right, they have stunning bedding here at very affordable prices. While the clothes aren’t really aimed at my age group, the home ware is definitely something I enjoy looking at, especially when it’s on offer. This branch also hosts concessions of Dorothy Perkins, Burton, Wallis and Evans there’s also a café at the back of the store with a nice view onto Rose Street for some people watching.
Derek M.
Rating des Ortes: 3 Edinburgh, United Kingdom
Quite a good store and big too. It is not too pricey. It has affordable priced clothing and other goods. Staff are friendly and kind. Nice store too pop into when your in princess street.
Emmam
Rating des Ortes: 2 Queensferry, United Kingdom
Bhs still seems to me to be a bit of a relic although they seem to have improved themselves recently by putting in the new café area at the front of the store so shoppers can have a coffee as they watch the world go by. For so long bhs has seemed to cater for the viscose jumper-loving shopper and it still appears to be a bit behind the times. They bring out a really naff load of christmas gear and mark it down weeks before christmas as well which strikes me as a desperate sales pitch. And their poor staff are made to try and flog you the hugely over-priced store cards at every opportunity. It is the type of place I only go to to get novelty sock or ties as a joke gift.