Braid Veterinary Centre

Terrible. I had been taking all of my previous pet rats to West End Veterinary on Bread st for years. After moving to Leith, I decided I would try a Vet in the area. I expected the prices to be pretty standard, if not a bit cheaper, because there are some great wee shops in Leith that give you good prices. I was extremely wrong.
I suspect both of my rats to possibly have mites, as we had a mouse problem in the flat at the time. So I just wanted to get them checked. One of my wee guys was a bit wheezy as well, so was hoping for some baytril or something for that.
The Vet didn’t really seem to know what she was saying. She kept pausing mid-​sentence because she couldn’t seem to remember. Then she decided to give my rats a spot-​on mite treatment. She did not give me options or let me know about prices. When it came down to putting it on the rats, I could have done a better job myself! She didn’t restrain them properly, she got it all over them. It seemed so unprofessional. Then after putting it on both of them, I asked her if it was okay for them to travel together home, because would they not lick it off one another. She then said that ‘oh yes, they probably would’.
She was good enough to find me a box to carry them in. She also gave me a sachet of granules to help with the breathing problems.
So after it was over, I went out to the waiting room to pay. After a short wait, the lady called me over to pay the sum. It was about £70! I had not anticipated that, I was so shocked and really could not afford it. Obviously, I had to pay it though I couldn’t give the mite treatments back. I asked for an invoice but it didn’t even breakdown the different medications prescribed. It gave no information as to the price of each item.
The nurse told me that the mite treatments were just under £35 each. I have never paid that in the past I’d say normally about £20-£30, if that, for both. An absolute joke.
So I went back to West End Veterinary again and I’ll be staying there.

When Joey nearly DIED (not at all, just had a tiny allergic reaction) and was in horrendous PAIN (not even a little, i don’t even think she noticed) and her face blew up like a massive BALLOON (it was a little swollen) and I was pretty sure she wasn’t gonna make it — that part’s true…
So basically when I was having a nervous breakdown because I thought my favorite person/​dog in the world was having a fatal plague-​like attack they took care of her and barely laughed at me for being a crazy person.
I love the VN who is in on the weekends, and I take Jo and they love her like I love her. Ok, a little less crazy, freaky over-​protective mama bear love… but they take good care of her.

Massive bill for vaccinating kittens. What a disgrace!!! I am never going there again!! Rip off!! What is wrong with those people?!

They are awful. Showed up with my dog as an emergency (she was on point of death) They teated us like we had killed her ourselves! TERRIBLE ARROGANT VETS AND TOTALLY OVER PRICED!!!

Having experience really poor service elsewhere, these guys are streets above the others and give clear explanations and handle animals brilliantly. They have a wide range of specialisms including animal behaviour and throw in those insights along with other clinical information. They have several free services, such as weigh-​ins and advice for over-​weight animals and regular check-​ups my elderly cat is on quarterly sessions. They also have a pet plan with discounts for various treatments and special foods. Highly recommended and great value for money as they offer and deliver more than average vets from my experience and that covers 11 years and 3 cats one of which was a rescue animal in a terrible state who was rehabilitated with their help. They are also very considerate when an animal has to be put down and give good guidance.

I have only used the Braids hospital up near the observatory, but. I would not give that“vets” one star even.
I had a dog with real fear aggression at the vets, they just used force to manhandle him and give him an injection. Then suggested I bring him in a few times a week for the staff to make a fuss of him. I did, but nobody took any notice of us, nor did anyone know what I was doing there.
The injection was the most expensive I have ever paid for. Double other local vets.
The waiting area is like a pet shop, and when I discussed diet with a vet all he wanted to do was sell me the food they have, my dog wouldn’t touch it
When I asked for a worming tablet, they wanted me to pay for an appointment to get it prescribed, other vets just sell it over the counter. Expensive, impatient and uncaring.

Don’t trust them at all.
Awful service and care given to my pet which resulted in his death due to unsuccessful diagnosis even though it was clear what was wrong. 3 appointments with same vet when eventually saw different vet I got correct diagnosis but was too late, and didn’t get correct medication.
Mum was loyal customer however recently had poor vet treatment for her pets and she has left.
Also had friends who have left this practice!
Very expensive as well.

Have used this vet for a number of years & pets! A bit on the pricey side but local & nothing but exemplary service & care for your pet! They prefer you to be insured so there are no boundaries to the treatment that can be provided. We’ve never been insured but put money away each month to pay for any bills. They are very thorough & offer out of hours advice for free (e-​vets). We used this service & were very pleased with the advice given. Would recommend for anyone local.

Braid Veterinary Centre, near the top of Leith Walk, is the first vet I visited in Edinburgh with my cat. My experience here was a good one. I was actually very late for my appointment because I got the wrong address (I used their old one, don’t do the same!) but after phoning and explaining they were happy to move it forward and not charge me.
The actual vet service was fine. Here my cat had a general check up, vaccinations and a booster and all went fine. By my reckoning it is slightly more expensive than some of the other vets in Edinburgh, but not by much, and the service is probably worth it.
Their well organised website gives all the details of location and services. It also has a handy FAQ for questions relating to common pets and vet visits, amongst other tips. All importantly they also have an emergency number for a 24 hour emergency service, details of which can also be found online or at the surgery.

Great Vets — I trust them with my pets’ health. They will explain what is wrong and go through the options for treatment

I took my kitten to this vets a few times with an eye infection. Her eyes were red and streaming with black liquid and she seemed to be in a lot of pain. However it took three different vets and three consultation fees (over £30 each) to diagnose the infection. the third vet was very helpful and gave some eyedrops which cleared the problem straight away. However the other two were useless and such a waste of money. So all in all with prescription charge well over £100 for a minor problem.