Brian Drumm

Had the worst experience ever in this salon! First of all I was told there were two senior stylists doing my hair one cutting, one colouring. so I thought I would be in good hands as they were both senior. When I walked in the salon there was no atmosphere at all, the staff were miserable, got my consultation off the first «senior» stylist who had to ask a younger stylist for advice with my colour, when she finally decided after lots of confusion she went on her way to get the colour, I’m sure she was the manager of the salon as she spoke of how when she had a male assistant he annoyed her so she «had to get rid of him» as I had asked why it was all girls in the salon because it’s very rare now to see no men in the salon! So on to the second «senior» who was cutting my hair, she seemed very rushed by the time she got to me and looked uncomfortable cutting my hair I told her I needed the weight out of it so will need some thinning and an inch off the length she asked me if I would like the razor through it and I said no, so she cut my hair and I noticed she hadn’t took the weight out of it as it still felt heavy and tuggy as she was combing so I thought maybe she will do it once it’s dry so she dried it with loose curls and all through her drying my hair she was struggling to get the brush through it and it was very unpleasant to watch and also quite sore! At first glimpse of the finishing result the cut looked ok as my har was dried with loose curls so couldn’t really see the layers properly, I did ask at the end could she thin it out a bit as it still felt heavy so she went away for a second then came back with the razor, before I even knew what it was she was slicing away at my hair! But like I say my hair was curly so looked ok at the time. Now back to the colour! Ok so usually when I get blonde in my hair it always needs a toner to take away the warmth, I didn’t get that so the blonde was yellow and there are a few patchy bits one big one right at the front that was very obvious, it was like a tiger stripe, Very messy job! Once I got home and dried it as normal I could see how badly this «senior» stylist had butchered my hair I have very blunt short layers all the way through it, it’s so bad, got to be the worst cut and colour I have ever had! This wasn’t cheap either it cost £200!!! For that price you expect the best and I got the worst, just because a stylist has worked in a salon for a long time doesn’t make her senior, what makes you senior is your skill and hairdressing is about always learning new skills and up to date techniques, these seniors are stuck in the 90’s and set in there ways and have got so lazy over the years the need an assistant with them holding every section of hair it’s ridiculous this place needs to be shut down I’m so angry that they get away with this! so now I’m gonna have to fork out more money to get this fixed and a few inches cut off my hair so the layers don’t look so short thanx to the butcher at Brian drumm oh and also gonna have to get this colour sorted too since the other «senior» done such a bad job! I really hope Mr Brian drumm reads this and does something about this just because you have a salon in George street doesn’t mean you are high end! Send your «seniors» on early retirement and have some faith in your younger more modern stylists as it was pretty clear to me they knew what the were talking about as the manager had to ask one of them advice about my colour and she really seemed to know what she was talking about (the younger stylist) so that was my bad experience, stay away from this place AVOID AVOID AVOID got to be the worst salon in edinburgh!!!