Hear hear, I concur and all that. I’m in total agreement with the other two. This place is just a bit rubbish. And it seems to have ideas above its station. It’s funny actually, I had an identical situation as Stuart. The syrup had clearly run out on the lemonade and it tasted like fizzy water. So I, like Stuart, took it back. And I, like Stuart, got exactly the same attitude. I don’t know if it was the same waitress, but it wouldn’t surprise me. She looked at me like I was lying and then kicking her in the face. Repeatedly. Not a good customer service look. It’s just not very good this place. Look elsewhere.
Stuart B.
Rating des Ortes: 2 Edinburgh, United Kingdom
I’m with Jonathan on this one, but I’m lucky we didn’t have such a terrible experience. It all started with simple Lemonade. I ordered one and it tasted just like carbonated water. I took it back and told them to change the heads on the taps. The girl at the bar couldn’t have given me more attitude. She made it seem like she was climbing Everest as she poured me another drink. I don’t like using the word bitch, but that girl was a meanie!
Jonathan M.
Rating des Ortes: 1 Edinburgh, United Kingdom
Being so close to the university — you would expect Zucchero to have a ready made set of customers. Unfortunatly, the much better known Snax Café is further down the road and this tends to be the first port of call for hungry students. However, on one of those rare days where I didnt fancy Snax, I wandered into the completly deserted Zuccheros — only to be greeted by one of the worst experiences I have ever had in a café. While trying to decide what I wanted from the terribly short and under populated menu, the girl behind the counter huffed and puffed until she couldnt take any more and left me too it to have a smoke outside. When she was done, she came back in and proceeded to ignore me for a further 5 mins until I managed to tell her what I wanted. Not only was the food stone cold when it arrived, it was the wrong dish adn when I said I ahd ordered differently I was told that I had been told my choice was off and this was the replacement. First I had heard of it. When I had eaten the tastless food I paid what I felt to be a huge amount for what was effectivly a small portion of pasta and left hurridly. I will not be returning.