Amplifon Audiologist

I have got to say I feel a bit let down, not by the staff here, but by the back up from their HQ. On both of the units, the earpieces became damaged. I know I did not take out their direct insurance on repairs, but I am covered for damage on my home insurance.
However I was encouraged to supply feed back to their HQ. The reply I got back seemed to suggest my experience to be a «one off» according to them,” if it was a thousand they might do something!” I realise Acrylic is a rigid material, but the design of the NHS manufacture was considered «Ugly» and the earpiece hostile to an earlobe environment. The faulty earpieces had not even been sent to their suppliers either!

Still a fan with one reservation, there is only one year warranty, then you must insure against repairs. I decided not to, only because they are reliable, and they do not go wrong that quickly or all together. You are also covered for loss, but I was already on household cover.