Advanced Windows & Conservatories

Guarantee wasn’t worth the paper it was written on.
Had a conservatory built that started to bow and the seals blew on three of the roof panels.
Couldn’t contact them so went to premises in EK. Not very impressive.
Salesman came out and quoted me £16,000 then £14,000 to put on a roof to make the conservatory safe.
Even after registered letter requesting that they honour their guarantee there was no response. Got another company to do the work for £5,000!
Did have contact from a verbally abusive owner. A bully.
Wouldn’t recommend to anyone. I spent a lot of money with them which I now regret.

I’ve bought triple glazed windows from these guys due to my windows only being secondary glazed.
The windows where first class but the fitters that they use are not they turned up in a clamped out van and found them to be no more than cow boys.
I noticed when they left that the window sills not level and the fitting was a little on the rough side.
Just over a year after the fitting two of the windows have failed, and will need replaced. I wii be using another company to do the work.

roofline fitted sept 2010. part of downpipe came off after a couple of weeks then guttering started to leak which took several attempts to repair, then one of the fascia panels came off the gable end. Those were all seen to by Advanced workmen. In Dec/​Jan last winter parts of the gable end came off four times so we tried to contact the repair dept, but never got an answer despite many calls. We went up to the ir office in Newtonhill and they didnt get an answer either. On three occasions they sent fax messages marked urgent but they got no response either. As a result we had to get emergency work done by other firms and eventually the gable end had to be redone completely. When this was done photographs were taken of the work done by Advanced. That included one of my tiles the broke and never told me about, bits cut too short and nails they used missing their target so were not fixed on properly. Also the old parts of the original gable end had only partly been removed so they had tried to fix the new parts on top of it. With the help of the photographs and Trading Standards I eventually got a refund for getting the gable end redone but not the emergency work. If you are ever tempted to use this company I suggest you give Trading Standards a call as they have rather a large file about Advanced. Would not reccomend them for anything