I have bought two bikes from the bicycle chain. Helpful, friendly guys who know their stuff. The first time I went in years ago I was really stupid and was too concerned about the look of the bike rather than making sure it was the correct size for me and woudl do all I wanted it to do I went for one that was a bit too big for my frame and the guy mentioned this to me and suggested others more in my size, but did I listen? No. He was right. I was never comfortable on the bike as I had too much of a stretch to gthe handlebars which seems like nothing at first but when you have been out for a while you really feel it uncomfortable. I ended up getting a sore neck every time I went out and qucikly went off the idea. The more recent time I went in, I actually listened to all the advice, and asked loads of questions which they readily answered. The got the bike in for me in no time and as it is a ladies fit, is the perfect stretch! They have plenty of bikes to choose from and loads of brochures, so will get one in for you if not in stock. A great old-fashioned bike shop!