Kennedy + Co Hairdressing

I love Kennedy and Co! Been about 6 years since I first got my hair cut here, and I wouldn’t go anywhere else now.
I always get my hair cut by Robert — he’s amazing and I completely trust him and his opinion on how to cut my hair. Never had a bad cut in 6 years and his chat is always good too!
All the staff in here are lovely — so friendly and welcoming and always with a wee smile on their faces.
Lovely salon, lovely staff. Highly recommend it.

I first visited here in Summer 2013 during my internship for a tint and cut and blow dry. Can’t remember a lot apart from it was a good cut and I got good coffee.
I went back today as my hair was in need of a trim. Got greeted by the receptionist and immediately asked if I wanted tea or coffee and she put my coat in the cupboard. a lot nicer and more practical than having it over a chair.
Then got taken to meet my stylist where I was again offered another coffee. Not a problem until the girl that washed my hair also asked. (Maybe just communicate to say you have asked, although I understand they were all just being polite).
My cut and blow dry took around 45 minutes which is the perfect amount of time. The stylist, Shannon asked before putting any products in my hair which was appreciated as I don’t love having heavy hair. She showed me exactly how much she was taking of before cutting it, turns out I needed quite a bit chopped. After blow drying she sorted my growing out fringe.
She also said they do free fringe trims in between appointments which is a nice bonus! They recommended products to look into buying but did not try and sell them to me.

Going to a new salon is daunting, but going to a new salon and getting something new done is even more scary. A few folk recommended this place to me and they do balayage, which is what I wanted done.
Booked in with Stephanie after hearing great things about her. Great deals on 5pm at the moment for this salon too.
Arrived into a cosy, well decorated salon. It wasn’t over busy and the girl on reception was really friendly, offering me tea or coffee straight away. After a short wait, I was taken to my seat and introduced to Stephanie.
I was a bit nervous about changing my hair, but she soon talked away those nerves. She had so much knowledge and confidence in the technique I was asking for her to do, that I just let her do her thing. She was super chatty too, which I love, and the girl assisting her was just as nice.
This was by far the quickest colour job I’ve ever had, it’s going to save me so much money in the long run and I left feeling genuinely happy. The cut was really nice too, no hacking off more than I asked for. She even took before and after pictures for Facebook and Instagram… What a difference a good colour job makes!
Can’t wait to go back. So glad I gave this place a go.

Lovely staff, great haircut and a really nice atmosphere in the place. Will return :)

I’ve been here a few times and really like it. The staff are really friendly, I’ve never had to wait for my appointment, I always get offered plenty of magazines and coffee, and I’ve always been happy with my haircuts. They always take the time to dry my hair properly (even though it takes forever!) and check what products I want in my hair before using them. Would highly recommend.

I (also) have not had a good experience with Kennedy and co.
I have been there 2 times now.
The first time I was happy with my hair and the experience I had. When I went to pay I was told that I owed nothing!!! They had told me I had booked online (which I hadn’t!) I then informed them that I had not prepaid– paid for my hair and left.
On the second occasion I had called to confirm my appointment at 3 o’clock. They said nothing about being understaffed and I should come at 3.
I wasn’t even looked at until 4. Then had 2 different stylists doing my hair as no one person was available.
When I went to leave I was over charged by £15 pound. As the owner had already left and just the stylist was there I left the salon.
After a couple of days I realised that my foils must have sagged leaving a horizontal streak around my hair (only noticeable when I have my hair half up and half down).
After ALL of this I email the owner Helen to explain my frustrations.
Helen agreed to let me come in and have someone look at my hair. I then went to the salon to explain that I am still not happy with the price– especially now that I am having to spend another afternoon coming back.
Helen said to me, «I don’t need people like you in the salon, I will give you your money back and you are not welcomed here.»
Even calmly explaining that I am happy to come back and get my hair fixed– and that I am just upset about £15 pound extra charge– she gave me my £80, and I walked out.
I want to explain that through all of this I was NOT in any way being unreasonable.
Thanks for the refund though! I wouldn’t go back there if she gave me another £80.
(Note– my stylists there have been very good– this is not a reflection of their work, just a result of a very bad manager!)

Like these other Unilocalers I was not impressed at all by kennedy and co.
I was going on holiday the next day and had bought an online deal to get my hair done and had booked in for an appointment at 12pm.
When I turned up early the receptionist was quite flustered and it seemed moderately busy. She explained to me I might need to wait a moment which was fine and I took a seat. About 15 mins later she came over and asked me if i could come back another day! I explained no I was going on holiday and she went away to find out if I could come back later on that day.
She came back and asked me if I could come back at 4.45pm!
at this point I was quite angry and she said this was becasue the person in front of me had turned up late. (I dont understand why I was being sent away)
I live very far away from here and there would be no point in me driving home and back in this time so I went to my friends house. There were no other appointments available anywhere, I did try. So I had to go back at 4.45pm having not packed yet for my holiday as I assumed a hairdressers would keep to a time and I would have the day to do this.
When I did finally get my hair done it was a good cut but there was too much hassle.
There is obviously no organisation in this shop and the professionally was appalling.
Do not go here!

I was really disappointed with this place. I haven’t had my hair cut in over a year because of bad hairdresser experiences, but it was in real need of a good tidy up. so when I spotted an Itison vouicher for a cut and blowdry with Moroccanoil treatment for £16 I snapped it up! I phoned to book my appointment and was able to get a slot for the day I wanted — a week before my friends wedding.
Appointment was for 12pm on a Sunday. I turned up 20 minutes early and waited outside as the shutters were down (even though their own website states they are open from 10am — just as well I didn’t go to the shop to make the appointment!) and when I tried the door 5 mins before my appointment it was locked, but someone came and opened it for me when they realised I was waiting. I was welcomed in and offered a tea/​coffee which I declined and they kindly offered me some orange juice as an alternative which was nice.
My stylist wasn’t in yet, so they decided the best bet was to wash my hair and wait for her. Luckily she decided to turn up just as i was getting settled in the chair (10 minutes after my appointment time. She asked where my parting was to be, and when I said left, she started to part it on the right. My hair is just past shoulder length with no layers or fringe and all I wanted was about 2 –3 inches off to tidy up the dead ends.
2 days later, I am starting to discover chunks of hair about 1.5−2 inches longer than the rest, one side is longer than the other and it’s pretty much uneven all round. I also had to remind the stylist to apply the moroccanoil treatment (she insisted it was applied when I got my hair washed — even though she wasn’t there when it happened and hadn’t spoken to the person that washed my hair!).
So annoyed (especially that I didn’t notice this at the time) and even though it was a reduced price, still an absolute waste of money.
I’m now going to be out of pocket while I go elsewhere to get this fixed, and lose another couple of inches of length in the process to even it out. Fuming mad as I’m trying to grow my hair for my own wedding!
Strongly advise avoiding this place.

I booked an appointment for 16:30 on Thursday ¹⁷⁄₀₂. Despite having am email from 5pm confirming the time, the salon was adament that my appointment was actually at 17:00. They failed to take responsibility for this, claiming either I was mistaken or it was
.uk’s error.
Whilst waiting for my 17:00 appointment a girl asked if id like tea or coffee. She then returned 15min later asking if i wanted milk or sugar. After another 15min I saw her leave! I never did get a coffee!
The cut of my hair is awful! I have long hair and a full blunt fringe. The hairdresserhas cut my fringe far too thick and wide. It resembles a bowl cut! The colour is not too bad, although far lighter than I asked for.
During my visit, the girl that cut my hair and a male assistant chatted to each other about places they like to go out, coming into work drunk. I should really have left then. The girl was clearly not paying attention to what she was doing, hence my horrific haircut.
I think im going to have to get hair extensions weaved into the side of my hair!
AVOID!!!