Nationwide Building Society

After some very bad customer service & some rather big fowl ups (fichanchial wise) I have finaly got around to closing my account with then.
As with the cash isa that I had at one time in this branch & getting served my the person at the till instead of putting it throught the printer wrote in it instead & thus resulted in said person pocketing £30 that I had put into the ISA & only for a week or two later for the book to be taken off & them blaming me for tampering with the book (they obviously did check the cctv of what that member did).
The other problems that I have with then happened within the paisley branch, so IF you looking to make full use if your ISA allowance & have it all in a stocks & shares ISA DON’T bother going with the nationwide as they’ll just ignore you & storm a head & do what THEY think is best despite what you might say other wise. Cause no wonder the banks & building societys got in such a mess in the fire place.

This is a large branch of this top class building society. It’s usually busy but there are generally lots of staff on hand to help out. They have a cash machine outside, but also two more on the inside which you can use to make deposits too. They are a bit complicated to use on account of being touch-​screen, but in the event of a really long queue I imagine they could be a life saver (possibly not literally). The staff are always helpful and eager to explain things properly and seem only too happy to answer any questions you may have. I would definitely recommend this place, because I think Nationwide is great and also that despite this branch always being so busy, the staff seem to keep things running really well.