I have used this company many times over the years and I can honestly say that the only fault with them is that they are so good they are always busy. Their knowledge of domestic appliances is extensive and there are few items that they can not repair, however if they think that it is not worth repairing or too costly they will advise you of it so you can make an informed decision. The prices they charge for repairs are low in comaprison to many of their competitors and the staff(both sales and service engineers) are excellent.