Miller & Carter

Had heard very mixed reviews for this establishment so was not sure what to expect but even the worst review was better than our experience. Firstly the door with the ramp for pram/​wheelchair access was closed so we lifted our granddaughters pram up three steps only to be confronted by double doors which were only open on one side so had to struggle to find the bolt to release door no 2. The lobby between this door and the inner one which was also heavy was also bolted and it was such a squeeze. When we finally got onto the place we were told by a member of staff we should have found the bell and someone would have opened it!, how stupid is that.
We we led to a table and abandoned for several minutes seeing other who came after us being given menus and drinks. Eventually a pleasant lady came and took our drinks order. When our food order arrived the nachos we greasy with little or no toppings. The chicken was dry and in my opinion had been cooked twice smother with an awful red wine sharp tasting sauce which overpowered everything. I had to pay for a side salad which was ok.
The gammon steak was more like a slice of bacon with a greasy egg on top. The ribs for our daughter where hard and burnt. Overpriced with some of the worst food and service attention is the only reasonable feedback to give this place. We will not be back.

Before I start this review I have to be fair to Miller and Carter and say I visited 2 days after their grand opening, there were obviously going to be bugs /​issues and I’m sure these will get ironed out in due course once everyone settles in.
The place had been done up to a reasonable standard, it was all very modern which is exactly up my street I got a good look round the place because the guy who was showing us to our seat got a bit confused and led us round the entire place before finding our table.
I ordered a cocktail instead of a starter, the chateaubriand, a lettuce wedge and some mac and cheese as a side and a bottle of prosecco.
The cocktail was very nice. The prosecco a little over priced considering its average taste. The chateaubriand was served in one big lump, rather than in slices and considering it was designed to be shared seemed to me to be a rather silly idea. It was however cooked to perfection, but by the time I was given a plate to eat it from it was quiet cold. I couldn’t tell you about the lettuce wedge as I didn’t ever receive it.
I felt quiet sorry for the guy who was serving us he seemed stressed and overworked. My guess is lack of training and I’m sure as time goes by he’ll learn on the job.
After I paid I noticed I was accidentally charged for a drink that we didn’t order or receive but it was a 2 pound mocktail and I’m not that hard up that I was going to mention it.
Will definitely go back, but maybe in a few months after things have settled down.