Mikhail or Mihail whatever his name was did a bad sevice. I accidentally left my card and it only took me 2 mins to get it but he had this annoyed face as I was getting my card. Not good for starbucks.
Erik N.
Rating des Ortes: 5 Seattle, WA
This Starbucks knows how to move a line! It looked like it would take forever with at least 15 people in front of me, but it moved right along. I could use my US Starbucks card scanned off my phone’s screen just like home. After paying I walked to the end of the bar and the barista said«Erik, here’s your latte.» Super efficient and they kept track of our names.
Sabrina V.
Rating des Ortes: 2 Palma, Spain
They didnt have salted caramel mocha… my favorite!!! and the coffee was way to sweet… 2 stars because i love Starbucks. this one is just not my favorite. but better any Starbucks then no Starbucks when you have to wait for 5 hours till your plane leaves!
Chris E.
Rating des Ortes: 3 Phoenix, AZ
A three pound cup of coffee or a five pound cuppa tea is not where I live. Starbucks does not make me swoon. However, this Starbucks has a fabulous location and set-up in front of the Great Glass Wall of Heathrow 5, with lots of comfy chairs in a nice series of booths. When you arrive at H5 at 11PM, and the queue for the next flight lines up at 4AM, this corner of H5 is a wonderfully quiet place. If you purchase some items and are observant, you can probably get a soft chair and maybe a few minute cat nap. Just a few feet away are cases and a bit of film showing the ancient history and archaeology of Heathrow Airport, from Stone age bog to 21st century global hub. Very interesting.
S T.
Rating des Ortes: 1 Schweinfurt, Germany
The line was long. They didn’t understand what I wanted which it is normally a regular starbucks thing in the US. British SB are NOT like American SB I don’t care WHAT anybody says. I didnt like the drink I got and I didnt like that they dont even call it the same thing and at the end I didn’t even know what I was getting.
Ronald T.
Rating des Ortes: 3 Crystal Palace, London, United Kingdom
Just behind Pret and next to gate A10. The previous times I have used this Starbucks it has been quick and easy this time it was slow. The difference was they seem to not have the person on the floor taking orders in advance of the till, so this meant a long cue! The other problem was that there seemed to be a lot of school/educational trips in the airport at the same time as me!!! For those of you who use a starbucks card be aware that you cannot do so at this starbucks!!!
Brandon B.
Rating des Ortes: 4 Portland, OR
All I expect from an airport Starbucks is a reliable drink, served fast and friendly. You can count on that and more from this Starbucks. They handle a huge crowd well. Any line that forms is handled quickly with no mistakes that I’ve ever experienced or seen. I’ve started looking forward to getting a much-needed coffee after getting off the long non-stop from Seattle. Thanks y’all, see you soon!