Bengal Paradise

Food is always good. Service can fail, but generally friendly and efficient. Limited wine list. Probably the best Indian food of all the locals.

Excellent food BUT let down by poor and rude service. Visited last night and the place was full, but the restaurant failed to provide an acceptable service. We were seated at 7.30pm, drinks order taken immediately but none came until 8pm and the drinks were just placed on the table and not distributed to each who ordered. The waiter said he would come back for our food order but did not so we had to call him and request to have our food order taken, then at 8.45pm with no food, we decided to chase the starters. The starters finally came and were plonked on the table but we had no plates. Upon requesting side plates, we were made to feel that it was an usual request. It did not get better, we then waited at least another 30 mins for the mains to arrive, so we were eating 2.5 hours after arrival. During this time there was no apologies or follow up drink service; it was a case of grabbing a waiter’s attention to get anything. In fact, all interaction from the waiters was blunt almost to the point of being rude and arrogant. This is our third visit and the food has always been excellent, however we wont be going back. The management need to realise that there is a lot of good choice locally with 2 in Brookmans Park, 2 in Cuffley, and numerous in Potters Bar and surrounding, and that poor service is not something one normally associates with Indian restaurants; quite the opposite. Being busy is not an excuse, the restaurant should increase capacity in the kitchen and on the floor or not accept the bookings.

I’ve been to many restaurants but these guys are very dishonest, they had items on the bill we hadn’t ordered, the food came out cold and I saw them re-​using salad from plates collected off tables. Really, this place will shut down on the next health visit. Service was slow, rude and arrogant. Don’t waste your money or spoil you night out. Go to a more reputable restaurant.

great food had a brillent night will go back again best place to go for a curry the atmosphere was great live music wife danced all night staff were great recomend to everyone

A recent addition to the eclectic mix of restaurants in the area, the Bengal Paradise takes over from a much loved restaurant in the form of the Villa Rosa which was held close to many locals hearts.
Although the Bengal Paradise in its own right is building a string reputation for an ambient, quiet but colourful night of spicy, traditional Indian food.
The lighting is a little too sharp, although the seating arrangements are very spacious and comfortable.
The food is expensive for the area, drinks especially so although the service and quality of the food are the reason why, and so I would recommend both the food and the atmosphere.
Parking and getting a table on the weekends is a tough ask so get in early.