Ebbsfleet International

Friendly staff, very clean and tidy. Trains run pretty much always on time. Good bus service. Great service to get into London. If using euro star also very convenient as no need to go to London.

I love using Ebbsfleet station, if you live anywhere nearby it is easily accessible by bus which drops you just outside, what could be easier? I find the staff handling the tickets can be a bit slow, usually hampered by technology and ill thought out premises (they need to leave the counter in order to reach the printer), but they’re always friendly no matter what time of day you arrive.
Once through security there is a waiting area with seating and a café nero as well as WH Smiths.
I have to admit I will never be using St Pancras again as Ebbsfleet is so convenient

Finding Ebbsfleet is simple from the M25, just be prepared to exit soon after coming over the Dartford Crossing. Parking was plentiful but again you must be prepared to pay for the parking per day at the current rate of £11.50.
The Ebbsfleet building is practical, built for purpose, a block of glass metal and plastic. Inside the walkways were wide and there was plenty of space. Not much evidence of huge crowds which I assumed might have been there. The lady behind the coffee counter assured the place can get very busy; £2.45 for a Cappuccino. Inside the terminal if you have time you can browse the historic finds located in glass cabinets along the side as well as a full scale train.
Check-​in is regulated so you might even have time to use the newsagents and the bureau de change. Once through check in you enter the security suite which enables your bags and yourself to under go a search, followed by and encounter with the French Police to check passports. Into the departure lounge I notice a cash machine for Euro’s no commission charged, as well as a WH Smiths and Café Nero concessions, this time the Cappuccino cost £1.95. The Departure Lounge has a view over the rail lines providing close up viewing of the trains as arrive and depart.
Ebbsfleet on return is a fast affair, as a desire to move to your car and away is a must, at this point I would advise ensuring you have your car park ticket in your wallet, so when you arrive back you can access the car park payment terminals in the main building which saves queuing at the terminals in the car park itself. Plus there was a young guy on the internal machines assisting people through the machine which is handy when you are tired after your trip.