I’ve been back to Boots a number of times since my last review, and there’s a good reason why this place is top. So, obviously, it has all the basics you could require from a pharmacy: skin products, hair products, medicines, travel style items and so on. But it’s their helpful way of dealing with prescriptions that I’ve found most useful whilst using their services. A while back I bought some prescription medicine, and at the time this required ordering in. I paid for it, left my details, and promptly forgot all about it. Happily, they were then able to leave me an answering machine message, and even posted me a reminder through the mail to pick it up –beyond helpful, as often my brain will sieve process that kind of information. Next, you’ve the ladies who work there. They’re always so friendly and helpful, whether it’s making sure you’re on the right prescription, checking whether it’s safe to take the medicines and offering solid information on small queries which don’t require a doctor appointment. Add in to that the friendly banter and chat, this time being about the earrings that I’d made(and how they could make themselves a pair) and what would usually be a standard task to complete becomes a mini highlight of the day. I know it sounds silly –it’s just good customer service –but in a world where often the retail sector merely processes money from your account, it’s great to lift your day talking to genuinely lovely people! Anyway, that might just be me, but I think these guys are reet lovely.