Roberts Edwards & Worrall

I’m currently renting property with Roberts Edwards & Worrall and I haven’t had any problems with them. I do tend to contact the landlord directly with any issues in the property but that’s nothing against the estate agents.
When my partner was moving down from Glasgow, they were really helpful in finding a suitable property and patient with the paperwork etc. I have dogs so it was great that they could find somewhere so quickly for us.
The only problem I have with REW is that they don’t provide the usual 6 month tenancy and then a rollling contract — the tenancy expires after 6 or 12 months, and then you have to pay £25 to renew every time. My landlord also mentioned that he gets charged £75! Bit of a scam if you ask me.