Student Homes

My experiences with Student Homes have been very poor ones and unfortunately I feel them to be unreliable, misleading and untrustworthy as a company. It is true that they do have some good quality properties such as the property I was a tennant at last year on Clarence street in close proximity to their office. The website states that all properties have double glazing which was untrue of the Clarence street property, a house which was large (3 floors) but extremely cold. The bills which were supposed to be sent to our house never arrived and despite the fact we informed student homes of this nothing was done for months and when it was finally sorted out we were landed with the prospect of paying a large lump sum. The deposit for the property was £250 per person and there were five of us who moved in, obviously come the end of the year there were some damages and we fully understood that these would have to be paid for. The day when the house was reviewed came as quite a shock we were told that none of our deposit would be returned for entirely ludicrous reasons such as the oven needed to be cleaned which we were told was at a cost of £150. The list of ridiculousness went on and we were told that we now owed money to the company. The whole situation was a farce it turned out that our deposit was never placed into a protection scheme and when we informed the local council of this we were told that they had experienced troubles with our landlady in the past. The result was that she was successfully sued by the local council but not on our behalf. The result of our time with student homes was that we were bitter and out of pocket. I would say to new students in Liverpool that they should steer clear.