Frankie & Benny’s

You know what you’re going to get at F&B’s The service is always great the food is pretty good if not amazing but the value is amazing to be honest. What more can I add to what you probably already know. Great for big groups or a quick lunch.
The Straiton F&B’s is where my wife often go after I’m pulled round all the shops. The lunhtime menu is great value. A wee tip. if you go for the fish and chips but don’t want salad… just tell the waiter/​waitress and they will give you an extra fillet instead. Now, that’s brilliant!

Went in just for coffee unusual choice but the nearby Costa was completely full. Noticed the cappuccino sign on one of the over window awnings so thought why not try. Coffee was taken in the bar area. Americano ordered came with a mini biscotti. Coffee taste was okay. Dark roast, bit bitter. Not skilled barista so results are probably hit or miss. If you’re looking for just coffee go to Costa but as a café emergency stop gap contingency Frankie’s is OK.

Went there for lunch and had the Louisiana chicken wrap. Food was really fast and was ok but nothing special. Got a diet coke instead of coke but it was fairly quickly rectified. Was massively busy but don’t think the price was worth it.
Update — went here for breakfast yesterday. The deal is good, two for £10 before 12pm including drinks. However it was super busy. We stood at the door for a while and were ignored by about 7 members of staff who all walked past us without a «I’ll be with you in a minute» or even a glance. I don’t mind if places are busy, it is a good sign but I think it is rude to be ignored. We were going to walk out and if I wasn’t so hungry we definitely would have!
We had to wait for about 20 minutes for a table, they have the buzzer system to tell you when one is free. A 2 seater table was free for ages but they didn’t tell us so I thought it was reserved, when they sat us in there I wondered why we were made to wait so long. The food was nice, I could not see fault in that. I asked for an orange juice and was forgotten about but was rectified when I managed to catch someone.
All in all, I am not going back, there are better places to go for breakfast and the customer service definitely needs to be improved. Being busy is no excuse to ignore people. The Melville Inn down the road (beside Dobbies) would be a much nicer place to go.

Have been here regularly since opening, always great; food good, service fast and friendly, superslick with lots of atmosphere, child friendly particularly during day, more grown up at night. Have been with older parents and they also thoroughly enjoy it here and always leave clear and empty plates. Particular mention to Paulo who makes each and every visit special !
Great value, you WILL leave with a smile on your face !!