Giraffe

Excellent drinks and burgers. The servers are jolly and helpful and gave us first-​time visitors to London useful advice.

Most of the restaurants at Gatwick are after security, which can be a problem if you’re not actually «going» anywhere. So, when we were presented with a choice of Giraffe (which I’d never tried before) or Wetherspoons (all too familiar) it wasn’t a particularly difficult choose. Giraffe turned out to be great. Nice food, large portion sizes and super-​attentive and friendly staff. For the main course we had Thai duck served with noodles… and very nice it was too. Foolishly I ordered a side of potato wedges, they could have done with some sort of dip (not sure if such a thing is available, I ended up leaving most of to leave room for dessert and beers). The chocolate tart is literally to die for. I don’t use the word literally lightly, you may well die from an excess of lovely calories and ecstatic chocolatey pleasure. It arrived as a fairly large portion, with a scoop of ice cream on top and a rich, syropy cherry sauce pooled at the base of the chocolate mountain. The Brooklyn beer I had was good too.

The staff here are wonderful. I cannot say enough good things about them but they really looked after me tonight as I dined solo at the airport. Sure they asked the usual «how is your meal?» questions, but they did it in a way that made me feel like they genuinely cared. A smile and a glint in the eye perhaps.
The food was pretty much what I expect from Giraffe restaurants. It tastes nice but doesn’t bring my palette to life. The Mexican chicken burger with skin on fries was just over a tenner. Possibly a bit on the pricey side of burger territory but fine for an airport. It had a little bit of kick from the chipotle but was really quite mild. The banana waffle split looks a bit brown and messy but it was sweet and delicious. The caramelised baked banana worked perfectly with the waffle and chocolate sauce. The fact courses are served within 15 minutes is also pretty impressive.
The atmosphere is fun and vibrant, mostly due to the bright mural on the wall and light installation in the middle of the room. I liked the Latin music that played. It was at a volume where others could talk at a normal non-​deafening level.
So I only gave it 4 stars because giraffe chains will never sit up in the 5s for me, but the staff here are top notch and they get 5+ stars with cherries on top.

Very eye-​catching from the outside. Draws you in with it’s atmosphere and vibe. Staff are very polite and prompt which is a plus.
Food was average for my taste. I’m not sure whether I just managed to get here on a day where the chef wasn’t doing so well but the starters and mains were just average. I got the Laksa because I thought it was going to taste like coconut, which I enjoy very much. It didn’t taste anything like coconut. If anything, it was very bland and tasted of nothing. Quite disappointed.
On the whole, great space, great service from the wait staff but the food could do with a vast improvement. I may not be seeing this establishment for a very long time.

Beautiful place nice service, very good experience, fully recommend !!!

This place has a good selection of food and is fairly well situated in the Gatwick Airport (upstairs near to the train station — not necessary to go through security). The food is quite bland, however. I had the flaffel sandwich and the veggie salad. The dressing on the salad was super dull — it might as well not have been on there. And the falaffel was tasty, but there wasn’t much of it on the bun. The chicken club looked a lot better. The sweet potato fries were decent, but seemed a little under-​cooked. The food prices are quite reasonable as well, which is part of the reason that it got 3 stars instead of 2. Overall, I’d probably go there again, but might choose something else. The burgers looked pretty good too. So maybe this was a case of not ordering the right things. I don’t suggest either of the items that I had — hopefully that will save you.

Got tempted into the place after seeing on the menu Huevos Rancheros a combination of free range fried or scrambled eggs, chorizo, black beans, jack cheese, adobe sauce, avocado & tomato salsa on warm tortilla. You can have a veggie option with roasted field mushrooms.
For the price of £8.25, when it comes it looks somewhat disappointing in size however the combination of flavours and that it is served on a large flat tortilla, you are soon full.
The eggs were perfect, the yolks akin to poached, slightly firm on the outer with a runny centre. The Avocado was firm but not entirely tasteless though could have been richer in flavour and the same for the tomato, a little lacking in flavour.
The black beans and Adobe sauce certainly lifted the dish along with the optional Chipolte sauce.
Initially the service was second to none, friendly and attentive without being patronising however this slipped after I had finished eating with my bill and takeout coffee (Union roasted) taking too long and required prompting.
On the whole, will certainly come again as there’s another Mexican breakfast dish on the menu.

Great welcome. Seated straight away. Children on next table being given some colouring sheets while their parents peruse the menu. Music is great, as is the overall atmosphere. Lots of laughter.
Food was really good and arrived swiftly despite the restaurant being busy. Very attentive waitress assisting me.
Really nice visit and would recommend.
Fun place!

Brand new outlet and same level of good service and food you see in the rest of the chain — recommended