About Town Motorcycle & Scooter Hire

You won’t be disappointed. Everything was provided just as expected. Fair, honest, and dependable. The best!!!

Great service, great bike, great directions… this will be my go to place whenever I come to London!

Sometimes it takes a problem for one to fully appreciate a companies commitment to service.
In preparation to my visit to London, I contacted several bike hire businesses, and being on a tight budget, I was looking for a deal. Companies promoting «budget bikes» were not helpful when I asked for details, so I decided to contact About Town and pay what it took to get just the bike I wanted, a Triumph T100.
The bike ran like a dream, and was in good condition. However, on the morning it was due back at the shop, I was unable to start it.
Assuming I had done something to run the battery down, I got the assistance from a neighbour to boost it. I contacted About Town to let them know of my dificulties, in the hope that they would not charge me for an extra day when the bike was returned late.
After some time, we got the bike started, and I set off to bring the bike back. Unfortunately, the GPS brought me to the wrong place, and frustrated I stopped to figure out where I was and how I could get to where I was going. When I tried to resume my journey, the bike would not start again, so I once again called about town and told them of my troubles. The bike was at this point over 2 hours late, and I was very concerned that I would be charged for an extra day.
They sent a truck to pick me up right away, and when he arrived we discovered that the problem was with the starter switch.
They were very apologetic, and seemed almost disappointed that I was unable to accept a different bike for another day at no charge. They gave me a substantial discount, and went above and beyond to ensure that I left a satisfied customer.
I am very impressed to their commitment to customer service, and I hope to be able to rent from them on future visits to the UK.
P. S. They didn’t know it at the time, but I am the president of a riding club in Toronto with a membership of 800+. I will be giving a strong recommendation on our website as well.

Awesome service! Gorgeous sunny day on a visit to London, so I called on a Friday morning to rent a Triumph Bonneville for a sprint around Southern England. A few hours later I was cruising on the road…
Bike was in top condition and they had me kitted with GPS and a great itinerary that I’ll remember for many years.
Thanks to About Town for making my visit to London very memorable!

While vacationing in London (from Chicago IL, US), my wife and I wanted to rent bikes for a ride down to Brighton, where my wife was born. We landed on About Town as it was just outside London proper (we didn’t want to battle city traffic) and seemed to have a good selection of bikes for hire. We couldn’t have been more satisfied with our experience!
About Town is a small, but very complete and professionally operated establishment. We handled all of our preparations and reservations via email, to which the About Town staff (Anna and Mike) always attended to promptly. While my wife was disappointed that her Ducati Monster 696 wasn’t available, she settled for a Honda CBF600 while I reserved a BMW F650GS.
On the day of our rental, we took the train out of London to Wadsworth and somewhat apprehensively showed up with helmets in tow to the About Town shop. Our fears were quickly put to rest when we were greeted by Anna with a warm hello and were quickly walked through our paperwork while our bikes were rolled out front. Mike walked us through the bikes, gave us directions out of town, and we were ready to head out. As an added bonus, due to threatening weather that day, Mike spontaneously offered and threw in (at no charge) a top bag and 2 sets of rainwear (including one slicker off of his own bike!). Now that’s the kind of service you don’t often find these days. And it’s that kind of service that made our experience with About Town so pleasurable.
Needless to say, we highly recommend About Town. (And we also recommend the ride down and back to Brighton!) We look forward to a return trip, where we can hopefully have more time to tour the wonderful roads of England.