Advantage Rent-A-Car

well adding another star — my deposit and refund of a day i didn’t use the car when actually it was only a few hours came through on my credit card with no extras! I had nothing but a positive experience and will consider using again — especially at only 64pds for a week. Take Andrew L review with a pinch of salt — his one and only review — hmmmm! The guys at Advantage did not seem at all unpleasant.

These guys really know how to put a dampener on the Christmas holidays! after arriving at Heathrow off a red-​eye flight and finally finding my way to their hidden office, I was told that they’d ‘lost’ my reservation, and those of all others who made a car hire booking online through Expedia, Amex etc. (basically anywhere aside from their website), and that they had no cars for anyone who’d booked on Christmas Eve!
The guys there then told the young family in front of me that they should catch a bus all the way to Devon instead! with their 2 year old just off an overnight flight! really bad customer service!
Needless to say, never again!