I found this shop completely by accident whilst looking for a wool mattress topper on line. Living outside of London, I quickly fired off an e-mail to see if what I wanted was in stock. Next day a friendly call from Isolde to advise me she will happily keep my item ready for collection next day. Wow, what a little secret this store is, tucked away. No frills or anything fancy. But clean, very well organised and professional. Isolde had answers to all of my questions about the wool topper. I managed to find out that she has been there for 19 years, and yes she is Austrian. This shop also does duvet cleaning, including refilling, adding more feathers/removing feathers, plus making up special size duvets. Is that a service or what! ABC sell silk, down and wool duvets, including of course wool toppers. I slept like a film star last night. Got out of bed and felt fanstastic. Oh while I remember there is a 10% sale for all personal(walk in) and telephone customer orders. This won’t last though, I’m getting another wool topper. If you are going to treat yourself to anything this year in the sales a topper or duvet from this store is a must. Trust me it will be the best money you have ever spent.