Beaumont Beds

So my sister bought a second wardrobe from this company, looks nice and all that. They said to provide adequate parking so my sister gave them money for the meter but they couldnt get find a parking space so the driver asked for £125 just in case they got clamped if they didnt get clamped my sister would get her money back!
So they said they would come back on thursday, so i asked what happenes if they still cant get a parking space what then? they couldnt answer me so we asked for a refund and was told we would only get a ”store credit” (whats the point of a store credit if they cant park!!!)
When we called the store we tried to explain this my sister tried then i tried and the guy that i spoke to had little or no customer service experiance AT ALL he spoke over me even though i asked him if i could speak when he didnt agree with what i was saying he hung up on me, gave me no chance to rectify the issue or come up with a solution.
The delivery guys that came were great did what they meant to and tried to come up with a solution, but if you call this company… get ready for an arguement… the issue goes on lets see what happens!

My experience of Beaumont Beds in Thamesmead was not a good one. After ordering a bed I waited in all day for it to be delivered and it never showed up. With no explanation as to why I called the store and was told that they had accidental put it on the wrong days schedule, despite the invoice clearly showing the correct day. The upshot to this was that I then had to take another day off and wait in again for the delivery. I understand that mistakes happen but the insincere tone of the salesman was that really annoyed me. They did offer to compensate me with a headboard for my new bed but that never materialised.
That said, when the bed did come it was a good product, very comfortable and cosy and since building it I have had some really good nights sleep. The prices were fine and I paid only £160 for a double bed with a mattress. In that sense the place is good value.
I would recommend Beaumont Beds but maybe I would suggest trying another of the local branches. As I said, accidents happen but the fact that they didn’t seem to bothered by my inconvenience is why I don’t really rate the Thamesmead branch.
Being on a retail park, access is easy and parking is available in the vast car park at the front.