Bed bugs are a delicate topic and often cause considerable distress due to the unjustified stigma of admitting to an infestation. When we had our new unwanted guests I contacted bed bugs limited and was impressed by the speedy response and pleasant attitude of the first technician. However he was unable to locate the source and someone else visited me. This person was very unprofessional and made highly personal insulting comments about our home and hygiene. I admit we dont dust the place 24 hours a day but bed bugs are not interested in a clean property and prefer to focus on the blood of their hosts. Personally if we are unfortunate enough to be reinfested we will look elsewhere for help provided self help measures fail.