Boiler Repairs R Us

Complete rip off!!! COWBOYS DO NOT USE!
Called out a plumber to fix my boiler that had broken down on a Thursday morning. Plumber Steven was sent to my house, after 1.5 hrs he told me the fan and ignition switch needed replacing but he couldn’t get the parts, which were going to cost over £350, until the following Monday leaving me without heating or hot water for 4 days. To install these parts he estimated a further 1.5hrs. A plumber friend came round on Sunday and had a look. He got the boiler working again by spinning the fan. He told me I didn’t need the new parts but the fan was quite noisy so it might improve with a newer one.
Since the parts were already ordered and I’d paid a deposit of £578.03 to cover the parts and initial labour, at £65/​half hour!!! I decided to go ahead with the rest of the job.
When Steven returned the following Monday I was already charged an additional hour for collecting the parts, then he proceeded to drain the system, which my plumber friend later told me was not necessary to change the fan. While this was going on he sat in his car for over 2hours at £65/​half hour!!! I questioned why it was taking so long and the obscene cost for him to be sitting around. A job that he estimated to take 1.5hrs ended up taking him 6 hrs plus the 1 hr to pick up parts a total job cost of £1,488.03!!! To change a fan and ignition switch!!!
DO NOT USE THIS COMPANY — BOILERSREPAIRSRUS — COWBOY PLUMBERS!!!