Cargiant

Buying a car at Cargiant after all was a very good experience. To me the transparency (You See What You’ll Get and You Get What You Pay), the huge number of cars on offer (all brands, types, makes) and the sales process and staff have made buying a car easy and without the hassle I expect in this business.
Prices are fixed and there is no negotiating. This actually takes out a lot of the usual hassle.
The cars are presented by brand and by type, so it is really easy to compare all these. This is much easier than if for example you have to go to different brand specific car dealers.
You can easily ask the staff on the spot for a demo drive with your preferred car (or more than one if you like). This is quite a short ride around the block but at least it is possible to get the feeling of the driving car.
Almost all cars are parked outside on the huge terrain so they will get cleaned (again) after you buy it. You don’t need the extra polishing they offer. The car will be delivered shiny :-)
The only ‘negative’ part of my experience is the final chat with one of their sales consultants. After you have selected Your Car you will have to go through a commercial sales phase in which they will try to cross-​sell stuff that you actually really don’t need. And this stuff could really cost you A LOT OF MONEY. I was prepared for this and I did not really mind but you have to be prepared, you have to be strong to resist and very clear in your communication that you don’t want the extra stuff they offer. Please be aware that this is very sophisticated well trained push selling of extra insurance, extra shiny nano technology polish, and what not and they do it in the heat of the moment where you just have decided to spend a whole lot of money anyway. This is where they make easy money from unprepared consumers without any knowledge. All the stuff they offer you can later get it for yourself (but you will probably don’t want it anyway) for a better price (do check the stories about the polishing offered on the web if you still hesitate and you feel convinced you need the super-​nano-​extremely expensive stuff)
I have visited the Cargiant compound a few times. It is not very difficult to find and even with public transport (because if you don’t have a car, how would you get there) it was not too difficult to get there. The first visit was really just to check the place out and to see what they have on offer. This is enormous, kind of overwhelming, great to be able to see all the different brands and types next to each other.
The second time I was more focussed, I had done a little homework and I was able to focus on a specific segment, specific brands and types. I did a demo drive with the one car I really liked and I bought it, right there. Except the sales chat described above, everything was well prepared and well organised.
The third time I was to pay and pick up the car. This again was very well organised, smooth, efficient, friendly, no hassle at all. The car was waiting for me and it was shiny as a mirror (without the extra-​nano-​super-​polish).
After all I had a very good experience, I would recommend Cargiant to others and come back again.
As with any big purchases you have to take some time, do some homework to be able to make a good choice and prepare yourself for some commercial talks. Good luck and don’t forget buying a car should be fun as well!

Cargiant is nothing like I imagined it would be… but I had a very overactive imagination as an 8 year-​old driving past every weekend. Where are the giant turntables showcasing the cars that people selected? Where are the conveyor belts bringing cars to you while you sit on a sofa and have a cup of tea? I guess this is why we all resort to Internet shopping!
Crazy imaginations aside, Cargiant stocks over 5000 cars! I have never seen so many cars in one place in my life! It’s very well organised by manufacturers and they have a map at the entrance to help you along. If you have a set budget in mind, then you might want to check their website before you go (which we didn’t) as they seem to be more expensive than other dealers (but they definitely have variety of 2^nd hand cars). We didn’t get anything because all the cars (apart from 6 or so) were outside of our budget — crazy!
It’s also not a very easy place to get to if you don’t have a car! (Imagine that, people without a car, wanting to buy a car… the audacity of it!) The closest tube station is Willesdon Junction, and then it’s about a 15 minute walk to the showroom.
Overall, it’s a good place to go to browse for a good car. They all seem to be in pretty good condition, at least from the outside (I didn’t actually test drive any of the cars). I would definitely recommend looking on the website first if you have something specific in mind.

A great place to buy second-​hand cars that are in good condition. The prices listed are non-​negotiable, put you always pay a £91 admin fee.
We bought a MINI Cooper this weekend and thought the staff were friendly and reasonably helpful.
The only real drawback was the pushy sales patter at the very end when it comes to negotiating your way out of buying their Warranty Insurance and Gap Cover (they’ll explain!) I got to a point where i was almost saying no to everything he tried to sell me just because they’d pushed me too hard. The car price was non-​negotiable so this at least avoids getting you into a haggling situation.
Overall, I felt that this was a safe place to buy a second-​hand car and that the professionalism of the staff made the whole car buying experience less stressful.
Well done Car Giant.

Car Giant is MASSIVE! They certainly have named it to perfection! The place is huge. Located just off the M25 at White City, right next to the new Westfield Shopping Centre. Car Giant is sectioned off into areas, small vehicles, medium vehicles, people carriers, 44’s, sports cars etc. It is extremely well organised and a pleasure to wander round. The staff are so helpful and friendly and will bend over backwards to make sure your visit is enjoyable even if you are there just for an idea of a new car and not buying. I have also purchased through Car Giant and everything is so smooth and easy.

Cargiant make buying a car a pleasant process. You can browse around hundreds of cars, sectioned according to their make, to find what you’re looking for. Once you find a car you like, assistants are easy to come by and will give you the keys so you can have a proper look around the car at your own pace. For a quote for part exchange, you simply drive over to the part exchange centre where someone has a quick look and makes an offer. All offers and car prices are final and Cargiant has a strict no-​haggling policy which makes the process quick and easy. If you’re planning on leaving with your new car on the same day, allow about three hours for the pre-​sale check that Cargiant will do on your new car.