Cell Phone City Lebara

I am happy with the repair, but it was such a drama for them to get it done I am unsure if I would use them again.
The price was fine, I have used another place that kept to their promises on time and may use then next time instead of Cell Phone City. However Cell Phone City were faster then Vodafone and Carphone Warehouse would have been.
Mid day saturday they gave me a price, charged me in advance and said would be ready by 5pm that day. I said that I would be in on Monday morning at 10am.
I went in on Monday at 10am and they said that for my phone was not ready as they did not have the part, I could have it done now but it would be the wrong colour. They said that they were going to call me, but they had had the phone for almost 2 days and they said they would have it ready in 5 hours, why did they not call me earlier ?
They said they would have it ready by 5pm on Tuesday as they had to get the part.
After me saying that I really needed it for work, they had promsed 5pm on Saturday and I would have done another solution if I had known, they said they would have it ready by 5pm on Monday and would call me. (so how would they get this part so quickly that they apparently had to order)
They never called so I went in at 6pm Tuesday expecting it not to be ready, they said that it had been ready at 5pm on Monday and why had I not come in, I said that they said they would call me when it was ready and I was waiting for their call, they denied this.
So the price is okay, they are quicker than others the big firms, but if they say a day for it to be ready, then be prepared for it to be another 1 – 2 days. If you know other places that keep to their times I would go there, but this place is not a disaster and they have done a perfectlly good repair.