Citi Studio

My friend bought me a groupon voucher for the 1950s offer. The experience turned sour after the shoot. We got to the private viewing room and the gentleman who is supposed to show you the photos was instantly trying to rush you out. He didn’t even let the slide show finish before frantically clicking through the remaining 10 shots. We didn’t have time to work out what we liked. We were then told that our free shot was an individual shot even though it was a two person experience to share together. We politely questioned this and then the man got rude and intimidating. He asked us «what do you expect, every photo for free», «most people spend a lot of money and you’re not spending anything». We hadn’t even suggested as such. We said his behaviour was unprofessional and he said «not a word of thanks from you two». We had thanked him! I then asked how long he will keep the pictures as I wanted to buy some but wanted to look through in a comfortable environment. He replied «already deleted, by worth it for us to keep them». We couldn’t believe it. We complained to the manager and suggested he judged us because we had bought groupon. The manager instantly said that wasn’t the case. He came back to us and walked is outside and said the man had denied being ride and called us rude. Completely shocking behaviour. He tried to offer all photos for £100. The price wasn’t the issue, it was the treatment of that man!!! Having left feeling shaken, we found many similar reviews. Shocking behaviour. Should be ashamed of himself and the manager for endorsing it since it’s happened many times.