Coutts De Lisle

I dealt with Ross Barnes. I felt I was mislead by them from the start about what was and was not included in the price of the flat and was then put in a position where I was lead to believe I would loose the property if I failed to sign on the spot. Upon reading the contract and discovering that what I had understood the price to be was inaccurate I launched a complaint, but soon realised the rude, arrogant and misleading qualities I found to be displayed by Ross are clearly traits I think are embedded in the employee handbook as I found the manager who I escalated the issue with to be exactly the same, she allowed her staff to send me what I felt was an abusive email claiming my allegations were false and when I tried to seek a professional resolution through her director who I found on companies house, My Syef said it was an intrusion of his privacy and refused to deal with me at all. I found this to be a completely disgusting agency and I would not recommend dealings with them to anyone! I would give them no stars if I could but I have to in order to publish this review.