If I could give no stars then I would. I cannot emphasise enough how poor this jewellers is from everything to a bad atmosphere to unhelpful staff to poor quality watches and seeing other customers with diamonds that had fallen out etc it really was that bad. It is supposed to be a high end jewellers but it truly isn’t. The sales person was like a dodgy car dealer cracking crude jokes and changing the price when I mentioned I’d seen the same item cheaper in other jewellers. the whole experience was negative and unprofessional and my advise is to AVOIDTHISJEWELLERSATALLCOSTS. Go to Boodles or Goldsmiths or H Samuels for a far better experience and most definitely cheaper priced identical item.