Deep Tissue Massage Company

As almost all my bad reviews begin… I bought a voucher on Groupon. When will I learn? If it’s good, it’s not usually flogged cheaply on Groupon!
So I was the proud owner of a voucher for a 90 minute deep tissue massage, and I was told to book online, so off to their website I went. The online booking didn’t work — I kept getting error messages, so I called them. I got an answerphone, so I left a message explaining that I was trying to redeem my voucher. A couple of weeks went past so I called again and left another message, this time simply asking to book a massage rather than mentioning my Groupon voucher. I got a call back pretty quickly this time ;-)
I got booked in and went off for the massage. It’s not in the most salubrious place, but the street parking was free and close. I went in and couldn’t find anyone, even though I was dead on time. A few minutes later I heard a chain flush, my massage therapist appeared and we went through to the room. Now, the actual massage was ok, quite deep, quite relaxing, but the therapist talked throughout, and was a little judgemental. I happened to have slightly swollen ankles, and she spent a long time telling me off for whatever it was that I had done to warrant such punishment. She also asked some pretty personal questions, and I just didn’t feel comfortable or relaxed. Also, she made a little bit of a fuss about the hard skin on my feet — which really are very normal as I get pedicures often and no one else has ever looked at them twice. She would only massage them through a towel, which made me feel a bit self conscious.
As I was leaving, she asked if I would like to buy another massage for a seriously reduced price. I knew I didn’t really want to, but I was feeling a bit fragile and she was quite forceful, so I did. As she gave me the voucher, she mentioned that I should leave it 6 – 8 weeks before having another massage.
I waited just under 8 weeks, then got the voucher out to find that it expires exactly 2 months after it is issued, so by waiting the recommended time I had left myself only a couple of days to book the massage. I have again tried to book online (it doesn’t work) and phoned several times and left messages, but not heard back. I feel like a bit of an idiot!