I’m amazed to read these spiteful and inaccurate comments. I’ve been going to Elegance Beauty Clinic practically since it opened and have always been treated expertly and with warmth and friendliness: they even remember birthdays! Staff and clients return for years after babies and contracts abroad. And now my daughters are also very satisfied clients. I find it difficult to understand why and who made these negative comments. The salon is immaculately clean;the equipment is up to date and the staff are periodically trained at the business’s expense. What more could you ask for?
LonSin
Rating des Ortes: 1 London, United Kingdom
Dirty and rude! I bought a groupon voucher to have IPL hair removal here. The salon is tired looking, cramped and dirty. I didn’t want to lay on the bed! Every staff member I have had to deal with has been rude, except for the manager, who was relatively nice. After having lost my calendar, I missed an appointment(which I had paid for in advance via groupon). Someone phoned me up after missing the appointment and had the gall to tell me that I owed them money??? How is that possible? I’m not going to bother going back to get any more treatments but I am going to tell as many people as possible about what they are trying to do. Something isn’t quite right here– AVOID this salon
Hersch
Rating des Ortes: 5 London, United Kingdom
I’ve been having my nails done at Elegance Beauty Clinic for many years and have NEVER had a bad experience. On the contrary, when I had to use another salon in a different city whilst travelling, my nails were torn to shreds and I was so relieved to get back to EBC where they gave me treatment and repaired the damage. It is a small, intimate salon where the staff are very much a family and really care for their clients. It is tucked away in Whiteleys and therefore passing trade is less likely, however the salon is always busy — why? because clients return again and again and recommend the place to their friends. Now I live abroad and when returning to London the first thing I do is make an appointment at EBC.
London
Rating des Ortes: 5 London, United Kingdom
I’ve had manicures and pedicures at this salon and cannot fault them! Its a small salon tucked into an out of the way space in Whiteleys and doesn’t look like anything special but I’ve had the longest lasting manis/pedis here! The use Essie varnishes — so lots of lovely colours to choose from and the prices are very reasonable. Will always return!
Rewie
Rating des Ortes: 1 London, United Kingdom
I wasn’t very happy. When I got there(was my first visit) I was asked if I wanted anything to drink, but then my coffee never arrived. I had a voucher for 6 sessions of microdermoabrasion, but the treatment was quick and not very accurate, plus the therapist didn’t offer to cover up the redness and had to go out although my face was quite red. When I finished, the beautician said she was going to wait for me at reception, but when I got there she kept talking to someone else, didn’t book me in for second appointment and didn’t reply when I said goodbye! Few days later I called to book a second appointment but the lady told me the next appointment was going to be after a month. I wasn’t happy because for what I know microdermoabrasion is not effective if you do it just once a month because of the way the skin regenerates. All in all, yes, the deal was cheap but I don’t think it was worth it.