First Carpet Cleaning

The carpet technician who came to clean my carpets was a nice and friendly young man, he was late with 10 minutes, but I received an apology for that. He firstly inspected the condition of my carpets, made some pre-​tests and explained me the whole procedure. Then he started the actual job. I really appreciated the fact he introduced me to the way he was going to treat my carpets before stepping into it. That convinced me he really know what he’s doing.

Your cleaner came on time this morning, which surprised me because he was late with 5 – 10 minutes the previous time. She cleaned everything up to my expectations. Moreover my mother in law was pleased with the result.

I’ve been using these guys for quite some time now and they have never disappointed me. Although they have arrived a couple of minutes later than expected before, after a remark on my side they fixed that and always come on time since then. But never the less it’s totally worth it as the job they do in my kitchen is simply amazing. The first time they even managed to remove all of the rust stains and after they did their magic, my apartment looked like a newly furnished one. I will definitely continue to use them in the future!

These guys just know how to do their job. I hosted some parties with my colleagues last month and my house looked like a real mess. I really came across the perfect cleaning company. The final result was just amazing. I absolutely appreciate their work.

I had carpet cleaning with you last week and the technician was more than amazing!!! He’s so lovely young man and a hard worker! Our carpet looks like new. Thanks again!

Awful! Were 2 hours late to clean my rug and then it turned yellow with the products they used and a week later is still wet!!! They have recleaned it twice and its now worse than the first clean. My beautiful laura ashley pale turquoise rug is now patchy and yellow. I’m still fighting for a refund but they haven’t given me one yet. Needless to say will take it further if they don’t resolve it. Customer care are extremely rude and try to blame customer. Not impressed. Would never recommend.
Update-I’m still waiting for a refund and resolution of this and keep being promised a call from the manager but after waiting over 2 weeks its looking unlikely! Don’t part with your money! These guys are crooks!