Fitness First Fenchurch Street

went there on Friday morning (therefore probably it is not representative in contrast to «rush hour»)
— quite large fitness centre (in comparison the German ones)
— quite dark inside, many different training areas, friendly staff, pretty clean location (at least in the morning)
— changing room spaceous (maybe because no one was there at that time :-))
— well equipped studio: bosu balls, fitballs, etc. for free training
— cardio room in the very back of the location (in my opinion there is a terrible draught in this room; however, if the room is crowded that may be the only way to get «fresh» air)
— many different group classes are offered (freestyle, spinning, body combat, etc.)
— it was no problem for me to get access to the studio with my German badge
Conclusion: I was surprised how clean and well equipped the studio is. I was pretty satisfied with my training (no one was there in the morning :-))!

It’s important to note that for most people, they join Fitness First because of convenience and not quality. Fitness first (especially in central london) has silly number of locations which means you can find one usually within 10 – 15 min walk if you work in central London, this is no exception, well located but it’s quite small and tired.
They do offer quite a comprehensive range of classes so if you are into group exercise then this is not a bad place to goto. If you’re into cardio/​weights then you probably will be disappointed as the gym is quite small and you may have to wait a bit (unless you goto the ‘express’ area tucked down/​hidden away at the very very back of the gym where you will find a smaller range of equipment but generally no need to wait.
With the majority of the Fitness first chain going thru re-​branding & refurb this gym hopefully will get a facelift it so needed.

I have a tendency to accept bad service but on this one I have been too ripped off to stay silent
Please be aware of the following
1) you are signing for 12 months minimum (they do not make that clear!)
2) You should not assume that the platinum clubs are better than the blue ones. I joined FF because there is a platinum club next to my new job but wanted to do the paperwork before starting so enrolled in Balham
The balham club (blue) is not great but the Fenchurch street one (platinum) is even worse the issues include: dirtiness, poor lockers, poor equipment, leaking pipes, no heating in the exercise room which is also used for yoga and pilates (I was told that the heaters had broken down a few weeks ago and were not getting replaced) what pushed me over the edge was when the Fenchurch street club refused to give me a towel (they did my first few visits) because they were not my home club!!! My home club is balham as closer to home (hence me going there to do the paperwork) and they do not have towels. Funny enough I did check at the time of signing up I was assured that all platinum clubs would give me a towel
If you are trying to keep fit or get into exercising you are not doing yourself a favour as you will not want to go as it is often a nasty experience and I won’t expand on how rude and inept most of the staff is. and if you think that someone will call you back to discuss issues, you will be waiting a long time
Look they ripped me off and I hope this review helps other people I have seen a few reviews where people complained of FF misselling their membership so be aware. My advice is DON’ T DO IT!!! Go somewhere else. anywhere else !