Hair By Jay Michaels

One star is too much for this place. I just wanted to get my fringe cut, I took a seat. The lady next to me had just had highlights done in her hair, atleast that’s what they were supposed to be, but it looked terrible and she wasnt happy. She didnt say a word and the hairdresser was trying to convince her it was nice. She ended up charging the woman loads and the women left unhappy. The hair dresser came to me then to do my fringe, she hacked at it and then asked me was that ok, it clearly wasnt, it was long at one side and short at the other, so she start hacking away at it again and said is that ok now, it was longer in the middle, I said maybe cut a bit there, so she hacked again and asked ‘what about now’. I was so fed up that I said its fine. She charged me £5 to get my fringe trimmed! Anywhere else I go is free. Her manager came in then and asked was the lady before me happy with her hair and the girl was like ‘oh yea she loved it so much’. I will never go in there again. Not only did the girl seem like she had no experience as a hairdresser, she was also very rude. So if you want bad service, want your hair ruined and then get charged alot for it… Then go ahead in there. But my advice is to go elsewhere. This place is nearly always empty and I can see why now!

When my mother was visiting, mom wanted to get a nice new pixie cut for our trip to Paris. I can’t remember the name of the hairdresser (she was blonde, maybe in her thirties, very sweet and genuine). She and mum looked through magazines so there was no confusion. I left to run errands. When I got back, I almost cried when I saw how beautiful her hair looked. It has really given mum a huge confidence boost. Thank you!

I swopped to Jay Michaels after a distressing experience at another salon in Crystal Palace which I am not allowed to name.
Caroline my new hairdresser is absolutely fantastic, she is friendly and sincere (a rarity nowadays) and really knows how to cut my hair. I always look forward to going, as the salon has an amiable atmosphere and everyone chats to one another customers and stylists alike.
Today my husband actually noticed that I had had a haircut and spontaneously commented that it looked good. That’s a first! Usually I have to tell him I have had it cut and ask him what he thinks of it!
The salon is always spotless and clean, and more importantly it is very sensibly priced, which means I can go more often.
From my own experiences I can definitely recommend this salon to others.

I was very disappointed after my visit to Jay Michaels, I felt the woman who cut my hair was very rude and didn’t let me explain to her what I wanted and she definitely didn’t do what I asked. And when I tried to explain to her again what style I was going for she seemed to get very annoyed at me. The whole situation was very uncomfortable and I was dying to get out of there, so after I received my basis hair cut I was even more disappointed as I was charged £15 extra than what I was quoted on the phone. I really wouldn’t recommend this hairdressers for anyone.

Have been returning a couple of times now for my hi-​lites and trim. Always really pleased, and not too pricey either. Salon looks nice, but caught a glimpse of the staff area which looked a bit of a mess.