The fish is fresh daily not frozen. The food ordered is freshly cooked to order therefore it takes a little longer to be served up. My only regret is that they don’t do mash anymore. The mash is the defining glory of Kennedy’s empire. The chips are large and not oily, which is a pet hate of mine. The pies are freshly made and are the largest variety that you will find anywhere. The staff are lovely and treat everyone as family, this makes eating food from here a truely great experience.