Food quality is the same as any other KFC. The staff are polite and friendly but they often make mistakes with takeaway orders(whether the branch is busy or not) which is a pain when you get home and realise they’ve missed out an item — recommend that you always double check what they’ve given you before you leave the premises. This is probably the worst place in my experience of getting orders wrong. Have never eaten in here or used the toilets so can’t comment.